FAQs
Frequently Asked Questions
Here are some of the most frequent questions we get asked about our products and hire/rental. If there’s anything else you’d like to know get in touch.
1. How is the Artificial Smoke produced?
Inside your Concept generator the smoke chemical is heated above its boiling point and turned into vapour. When that vapour exits the heat exchanger and hits the colder atmospheric air, it expands and cools rapidly, condensing to produce the aerosol particle.
2. What is the difference between a smoke and a fog machine?
Both refer to the same type of unit. “Fog machine” is the term often used in the United States and “smoke machine” is the term commonly used throughout Europe.
3. Can I use any brand of smoke fluid in my smoke machine?
No – All smoke generators have a heating element that will reach a specific set temperature. All smoke fluids (i.e. quickly dispersing or long lasting etc) have a specific & different mixture of chemicals. Each variation will have a different boiling range. For example, a quickly dispersing smoke (mixture of glycol and water) has a relatively low boiling range, whereas a persistent smoke (usually a mixture of glycerine / purified water) has a much higher boiling range. If a quickly dispersing smoke fluid is put through a smoke generator designed and set for a persistent smoke fluid, you can potentially over heat and crack the smoke fluid, this can form unpleasant and potentially toxic compounds such as acroleins and aldehydes).
Even changing the percentage of water in a mixture can have an effect.
Several years ago, all the major UK smoke generator manufacturers (Concept included) prepared a joint letter stressing the potential dangers of mixing and matching smoke chemicals, stressing that the “generic smoke fluids” could not be relied upon to produce a consistent and safe smoke in every smoke generator. We stand by this principle.
4. Do smoke machines trigger smoke detectors/fire alarms?
Even artificial smoke (if in dense enough conditions) will trigger ionisation / optical, aspirating (eg. VESDA) or video smoke detection systems. “Rate of temperature increase” detectors would not be activated by artificial smoke.
Our smoke generators are often used by professionals for smoke detector testing.
5. Where to get an off power/battery/gas smoke generator?
We sell and manufacture several different types of “off power” smoke generators. These include battery powered smoke machines (Concept B1 & Concept AirTrace), Gas powered smoke machines (Concept Artem Gun) & the famous Colt range that uses mains power to heat the high mass, precision engineered heat exchanger, but is fully portable with off power capability.
6. What is Artificial Smoke?
The sort of “smoke effect” produced by Concept’s generators is actually a fog or aerosol, comprising of millions of tiny liquid spheres. The refraction and diffraction of light through these particles creates a “smoke effect”.
7. How much pressure is behind the smoke?
In practise very little. Although the smoke has a high velocity, its pressure can be measured in terms of a few inches WG or a few kPA. If you want to pressurise smoke, or pass smoke into a pressurised compartment, centrifugal blowers or extended heat exchanger nozzles are generally required.
8. What type of generator would you suggest for my application?
Every application for smoke is different. Please give us a call and we’ll be happy to advise you on the most suitable type of generator for your needs.
We have a range of specific Application Notes available on request covering typical uses for smoke generators which can prove invaluable to those who are looking to produce a smoke effect, be it for airflow tracing, leak testing, building envelope testing, ventilation testing, fire training or security.
9. Why is particle size so important?
Most smoke systems available today are derivates of machines used in the entertainment industry, where smoke concentrations are generally not required to be very high (i.e. the smoke is not very dense). In entertainment terms the smoke is generally used to enhance the lighting effects.
Generally, bigger smoke particles will settle in still air more quickly than smaller ones. A Concept typical 0.2 micron diameter particle will settle at around 8mm/hr, compared to 468mm/hr for an industry typical 2 micron diameter particle.
In terms of chemical usage, one also uses dramatically less chemical to achieve the same smoke concentration / visibility using smaller particles than larger ones, with corresponding benefits in terms of running costs and relative safety.
10. How do Concept produce such a small particle size?
The vast majority of conventional smoke systems use cast alloy or aluminium platen style heat exchanger technology. These are effective, but generally produce a particle size in the range 1 – 5 micron. This type of heat exchanger has a low production cost.
Concept’s own mains powered smoke systems use heat exchanger blocks with much greater density, machined to tolerances as low as 0.001″ / 0.025mm. Concept’s heat exchangers are guaranteed for “Life”. The exceptionally tight tolerances that we machine to ensure a consistent particle size time after time, an order of magnitude smaller than most conventional systems.
11. Can you colour Artificial Smoke?
Generally the most effective means of colouring smoke is by light. Smoke reflects light extremely well. A green light on a low lying smoke effect can give a very effective simulation of a chlorine escape, for example.
12. How can we get low lying smoke?
Passing smoke through a long length of suitably sized flexible ducting will result in particle impaction, and a heavier resulting smoke effect.
13. How safe is artificial smoke?
Concept have a comprehensive technical library, including independent reports analytical laboratories, research organisations and authorities ( such as the Health and Safety Executive) to demonstrate that the smokes produced by our systems represent the safest in their class. If you have a specific query relating to the suitability of artificial smoke for your application, please give our technical department a call.
14. Is smoke effective outdoors?
Oil based smokes, such as the ViCount or Artem are dramatically more effective in external applications than water based systems. However, you are very dependent on environmental conditions. If the wind speed is high, the smoke effect is quickly dispersed. In these conditions, if a trail of smoke is required, water based smoke is particularly unsuitable, as it evaporates rapidly. Oil based smokes will leave a visible trail in all but the worst conditions.
1. What do we supply you?
We will supply you with the equipment as detailed, fully tested and operational, including Operating Instructions, on a hire basis.
We also supply you (if you have asked for these) with non-returnable, non-refundable consumables (smoke chemical, ducting etc.) which you should keep. These will be listed on the Hire Agreement.
2. When does the hire start and finish?
The Hire commences on the day the equipment leaves our premises; the Hire ceases on the day the equipment is received at our Maidenhead premises. We only charge in full weeks – so if, for example, you go a day or two into the next week period, you get charged for that week in full.
PLEASE NOTE: that the safe return of the equipment is the sole responsibility of the Hirer unless otherwise agreed in writing, or the equipment is being returned via a Concept Operator.
If returning equipment to Concept via a carrier, please ensure that any smoke chemical in the machine is drained off to prevent leakage and that the equipment is suitably packed to avoid possible damage in transit.
3. How safe is the smoke?
Our smoke systems are extensively tested to ensure that they produce the safest artificial smoke in their class. Our systems are used by, among others, the Health and Safety Executive. A comprehensive Health and Safety Data Pack, incorporating independent safety reports in dense concentrations of smoke, is available on request.
The smoke produced will reduce visibility in the area where it is used, and appropriate care and safety measures should be taken to account for this. For example, if you were making smoke in a warehouse environment, it would be sensible to restrict vehicle movements. Please ensure that everyone who may come into contact or see the smoke is aware of what you are doing. The smoke will also trigger Smoke Detectors, so these may need to be isolated or capped. We would also recommend, as a general courtesy, that you advise your neighbours and local Fire Service in advance, if very large quantities of smoke are going to be
produced.
4. Who is responsible for the safe keeping and operation of the equipment?
We are responsible for the safe delivery of the equipment to your premises. If any damage is sustained during transit, we need to be advised immediately so that we may rectify any problems promptly and with minimal disruption to the Hire duration. Once you receive the equipment and sign for it, responsibility is transferred to you and remains with you until we receive it back at our Maidenhead premises. It may be prudent to check with your return carrier that there is suitable insurance coverage (a ‘value for insurance’ amount is detailed on the Hire Agreement to help with this).
- If the equipment is lost or stolen please advise us immediately by telephone and confirm by email to info@conceptsmoke.com. We will cease the hire the day we are notified in writing. You will be liable for the replacement cost of the equipment in question, in accordance with the ‘Value for Insurance’ amount specified on the Hire Agreement.
- If you are hiring a 12v DC system it is critical that the battery / machine is used in accordance with the instructions, the battery is disconnected from the machine when not in use, and the that battery is regularly charged. Failure to do so can result in very limited performance, and the company reserves the right to make a charge should a replacement battery be required during the hire or on return of the equipment off hire.
- If an Operator is provided with the equipment, the responsibility remains with that individual, throughout the use and transportation of the items.
5. What happens if the equipment is damaged, contaminated or incomplete on return to Concept?
Always ensure the smoke system is drained of any smoke chemical before returning to Concept.
If the equipment is returned to Concept damaged or contaminated we will advise you accordingly. This does not include normal wear and tear. In this rare event, we will delay debiting your credit card with any costs incurred in repairing the equipment until you have been given the option (and stated your desire) to inspect the equipment for yourself.
A delivery note is issued with every Hire, which should match the Hire Agreement, detailing what was dispatched to you. Excluding any consumables, any parts not returned from the Hire will be advised to you. The Hire charge will accrue until we receive the missing items, unless you report them as lost or stolen, at which point we will charge for the replacement of them.
6. If using a portable electric supply with the smoke system
If powering a smoke system from a power generator (e.g. petrol / diesel etc.) as opposed to a normal mains supply you must
ensure that the power generator produces:
- Sufficient power
- A stabilised (pure sine wave) output.
Otherwise irreversible, chargeable damage to the electronics within the smoke system may be caused.
7. How is the equipment used?
All machines are supplied with Operating instructions and are simple to set up and operate. We are always pleased to offer advice for particular applications and to make sure you get the best out of the equipment, so if you have any queries at all, please don’t hesitate to contact us. The equipment can be used for so many applications and it would be impractical to summarise each here.
8. What happens if the smoke system doesn't seem to work?
Please contact us straight away. The likelihood is that we can talk you through the operation of the machine, step by step, and that everything is fine.
If the equipment develops a fault please advise us immediately. We’ll do our best to rectify the problem, or replace the equipment if necessary and uplift the faulty equipment at our cost. An appropriate adjustment will be made to the Hire duration to allow for the loss of use during the transitional period of repair/replacement of the equipment.