Quality Assurance

High Quality is critical to us!

We have earned a reputation for producing a consistently high standard of product, and offering a high standard of technical support and after sales support. We work hard to maintain and justify that reputation, and we have held independent Quality Assurance certification since 1992.

Concept gained NATO's highest quality standard, AQAP 1, in 1992, specifically for the design and production of non-toxic smoke systems, for the military, industrial and security marketplace.

In 1995 Concept was certificated to BS EN ISO 9001, for the same scope, after the MoD decided to restrict the activities of the Defence Quality Assurance Board to only the most critical military systems.

ISO 9001

In 1999 our sister company, Concept Smoke Screen (specializing in security smoke systems) also gained EN ISO 9001 quality assurance approval.

As design is incorporated within the scope of our accreditation, we can demonstrate to our customers and clients that we have the professional ability to design and manufacture systems to meet their specific needs.

Our Quality Assurance manager is an IRCA Registered Auditor, and a Fellow of the Institute of Quality Assurance.

Quality Assurance Certificates »

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Colt 4 Twin Turbo - New Product

Concept Smoke Systems are one of the leading smoke machine manufacturers... Read more >


ESS 2015

Concept are pleased to be exhibiting and supporting the Emergency Servic... Read more >

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Testimonials

East Sussex County Council

"I was very impressed with the smoke generators provided by Concept Engineering and feel they could be confidently recommended at our group meetings to other tunnel operators who may be contemplating an emergency exercise.

The reaction of the tunnel environmental control system visibility sensors to the smoke was excellent, not only did the fans cut in but the volume of smoke was such that it immediately tripped a high level alarm which additionally sends a signal in the form of a general alarm to the Sussex Police Headquarters.  Had the smoke been generated by a real incident the alarm would have alerted the Police to the problem in the tunnel probably before a call was made from a tunnel emergency phone." 

After Operation Orpheus - Dartford Tunnel